Privacy Policy

Last updated: April 10, 2025

1. Introduction

At MolabX Store, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully before using our services. By using our website and services, you're agreeing to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username, title, date of birth
• Contact Data: includes billing address, delivery address, email address and telephone numbers
• Financial Data: includes payment card details (stored securely by our payment processors)
• Transaction Data: includes details about payments to and from you and other details of products you have purchased from us
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
• Profile Data: includes your purchases or orders made by you, your preferences, feedback and survey responses
• Usage Data: includes information about how you use our website, products and services
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your order including managing payments, fees and charges
• To manage our relationship with you including notifying you about changes to our terms or privacy policy
• To enable you to participate in a prize draw, competition or complete a survey
• To administer and protect our business and this website including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of the rights set out above, please contact us.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our service.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@molabxstore.com
• By mail: MolabX Store Privacy Team, 123 Tech Lane, San Francisco, CA 94107